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Call Center Supervisor I - Northport, AL
Description: Job summary: Responsible for the day-to-day operations of one or more teams in the call center. Plans, directs, manages and evaluates team performance to ensure customers are receiving a high level of service. Ensures professional and courteous customer support services are delivered. Promotes a productive and positive relationship with customers. Serves as an escalation point for resolving the most difficult ...
Reference Code: 1402165
Client Services Representative Senior - Saint Petersburg, FL
Description: Job summary: Primary liaison for service side of the client relationship including escalation, oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and coordination of the client loyalty process. GENERAL DUTIES AND RESPONSIBILITIES: · Serves as primary point of contact for internal and external clients and various departme...
Reference Code: 1401969
Business Analyst II Loyalty - Saint Petersburg, FL
Description: Job summary:The Emerging Commerce Business Analyst II plays a leadership role in implementing FIS solutions for our Financial and Retail clients. This position will work closely with product managers to develop and maintain payment card loyalty products. The Business Analyst will determine the requirements of a project or program taking into consideration best practices, strategic direction and project costs. ...
Reference Code: 1402173